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Why does complex system project fails? Top 10 reasons to consider
Table of Contents
ToggleImplementing ERP systems is recognized for its complexity and a tendency for high failure rates. Independent ERP consultancies play a crucial role in navigating these challenges by leveraging their expertise to steer clear of common pitfalls.
Outlined below are the top 10 reasons why ERP projects commonly fail. This article aims to elucidate the value that an independent ERP consultant can bring to your project, ultimately saving both time and money. (Source : Deloitte)

Understanding the Role of an Independent ERP Consultant:
Before delving into the specifics, it’s essential to grasp the multifaceted role of an ERP consultant. These professionals may serve as project managers, overseeing team dynamics, or manage data migration between legacy and new systems. While their roles vary, their constant availability for guidance and advice remains a consistent factor.
Most independent ERP consultants operate on a day rate, providing upfront cost transparency. While the initial investment may seem substantial, especially for lengthy projects, it proves to be a worthwhile expenditure.
Commencement of an ERP Project:
Engaging an independent ERP consultant from the project’s inception is ideal. This early involvement allows the creation of an “As is” and “To Be” Blueprint of business processes, defining success parameters. This clarity is vital during vendor negotiations, preventing the need to consult numerous vendors due to undefined business needs.
An ERP consultant facilitates the extraction of current work processes, understanding staff requirements for system functionality. Additionally, they create a roadmap for the future, clarifying project scope and objectives. Moreover, consultants conduct vendor testing based on real, relevant examples, ensuring solutions align with your business needs.
Clear, early requirements streamline the evaluation of systems, empowering informed discussions with potential vendors. An in-depth understanding of your business needs is crucial for asking the right questions and ensuring vendor offerings align with your requirements.
Mid-Project Challenges:
Moving beyond the vendor selection phase, ERP implementation intensifies. Without prior experience, managing this complexity can lead to critical system failures. Teething problems post-implementation, such as configuration issues between new and old systems, can be overwhelming.
An ERP consultant during this phase helps mitigate risks by planning for disruptions, implementing workarounds, and addressing gap fits to maintain business stability. Additionally, their expertise in managing data migration ensures a smooth transition from older systems to the new ERP system.
Project Conclusion:
Upon selecting, installing, and running the new system, the focus shifts to training staff, a stage often met with resistance. Familiar processes have been replaced, leading to perceived complexity, resistance, and potential low adoption rates.
A proficient ERP consultant excels in people management, addressing resistance, and managing complaints to ensure team buy-in. They possess the skills to effectively train staff, facilitating the adoption of the new system across the organization.
In Conclusion: While the upfront cost of an independent ERP consultant may appear steep, the potential savings throughout the project’s duration are substantial. Integrating an experienced ERP consultant into your internal team not only spreads the workload but also provides access to invaluable advice and industry best practices, ensuring the success of your ERP project.
Feel free to reach out to us to learn more about our ERP, Customised System and WMS implementation service with possible grant support. We are committed to helping you navigate the complexities of system implementation and setting a solid foundation for your business success. Contact us today to explore how we can assist you with your specific needs and requirements.